Business Interruption

NFU Mutual provided all the required information and policy documentation as part of the Financial Conduct Authority’s test case preparation and worked closely with the FCA and Association of British Insurers (ABI) to promote an expedited process and clarity for customers. 

Following the submission of NFU Mutual’s [non-damage] business interruption policy documentation to the FCA, the regulator determined not to put NFU Mutual policy wordings forward for the Court’s consideration. As such, NFU Mutual was not a defendant of the test case in the High Court or subsequent appeal in the Supreme Court.

NFU Mutual offers non-damage BI cover in three core extensions available under our commercial policy wordings.

We reviewed the relevant policy wordings issued to commercial customers and are of the opinion that the disruption caused by COVID-19 is not covered under any of these.

The three wordings are:

• There is an extension available for Human Diseases which some commercial customers may have as part of their policy. This provides cover if premises need to close, or their use is restricted, as a result of a list of diseases specified in the customer’s policy document. Coronavirus (or COVID-19) is not included on that list.
  • The test case did not consider any policy wordings which include a specified list of diseases. In addition, the test case did not consider policy wordings which require the disease to be at the policyholder’s premises; as our wording does.
• Our commercial policies can also include some cover for interruption caused by a Public Emergency, but this cover specifically excludes infectious or contagious diseases. The test case did not consider any policy wordings which detail this specific exclusion.
  Finally, some of our Select policies have an endorsement that covers “Prevention of Access” when an “incident” has occurred, in certain limited circumstances.
  • The High Court decided ‘Prevention of Access’ policies that included wordings relating to “an incident” - as NFU Mutual’s does – relate to,” something which happens at a particular time, at a particular place, in a particular way...” this clause is intended to cover local incidents, of which typical examples are a bomb scare or a gas leak or a traffic accident.”
  • The High Court therefore found that the pandemic and the restrictions that followed could not be considered to be an “incident”, and therefore the judgment does not trigger cover for our customers.
  • This ruling was not appealed by the FCA to the Supreme Court and so the High Court’s decision still stands
  • This endorsement therefore does not provide cover for the lockdown that has followed the outbreak of COVID-19. 

Whilst the courts found in favour of customers for many of the issues in the test case, wordings similar to ours were either not included or have not been triggered by the findings.

We identified only one policy extension, ‘Hospitality Endorsement – Prevention of Access’ with wording similar to the sample policy wordings being tested in the case.

• The High Court decided ‘Prevention of Access’ policies that included wordings relating to “an incident” - as NFU Mutual’s does – relate to,” something which happens at a particular time, at a particular place, in a particular way” .....” this clause is intended to cover local incidents, of which typical examples are a bomb scare or a gas leak or a traffic accident.”
• The High Court therefore found that the pandemic and the restrictions that followed could not be considered to be an “incident”, and therefore the judgment does not trigger cover for our customers.
• This ruling was not appealed by the FCA to the Supreme Court and so the High Court’s decision still stands
• This endorsement therefore does not provide cover for the lockdown that has followed the outbreak of COVID-19. 

NFU Mutual will continue to review the development of the pandemic, how lockdowns are triggered and managed, and whether any of these occur in a manner which might either meet the court’s definition or trigger any of our policies covering business interruption losses.

We understand that this outcome will be disappointing for impacted customers during a period that has been extremely difficult, and some customers may wish to contest this conclusion.

If you make a complaint (or have already made one) then you may be able to ask the Financial Ombudsman Service (FOS) to consider the matter further. You will be given details about this at the conclusion of our complaint process.

The case between Corbin & King v Axa relates to specific policy wordings which were different to those used by NFU Mutual. Having carefully considered the judgment in Corbin & King v Axa we do not believe that the findings in that case alter the position that we have communicated previously; our three core non-damage business interruption polices do not respond to COVID-19 related losses.

We are aware of a judgment that has been published following a court case involving Allianz and International Entertainment Holdings Ltd, which relates to the Covid-19 pandemic and Business Interruption wording that includes cover for 'an incident'.

In this case, the judge found that the Covid-19 pandemic could not 'in itself amount to an incident' and therefore, having carefully considered the judgment, we do not believe the findings alter the position we have communicated previously.

Businesses who chose to purchase the Cancellation of Advanced Bookings extension prior to March 2020 are able to claim for lost bookings due to Covid-19, up to the maximum limit in their policy.

To help us consider your claim we will ask you to provide proof of cancelled bookings e.g. reservation records/guest correspondence.

If your business provided overnight accommodation prior to March 2020 and you weren’t offered the Cancellation of Advance Bookings extension but would have purchased it, and you subsequently suffered a loss, you can contact your Agent or call Mutual Direct and we will investigate your case.