Testimonials - Ashford, Tenterden & Whitfield agency

Listen to what our customers say about working with NFU Mutual Ashford, Tenterden and Whitfield agency:

Paul & Anne Rayner 

“We wanted a personal approach from somebody – I felt very comfortable after the assessment Lee did, that we decided to proceed with NFU Mutual Ashford, Tenterden & Whitfield”
Paul and Anne Rayner, Bespoke Home Insurance Customers, July 2023

Chapel Down 

“When you are England’s largest wine producer, you are totally reliant on your partners, and for us NFU Mutual Ashford, Tenterden & Whitfield are a very important insurance partner across our business”
Andrew Carter, Chief Executive Officer at Chapel Down, Business Insurance Customer, November 2023

Plurenden 

“We have a good relationship with NFU Mutual Ashford, Tenterden & Whitfield. The team are there when we need them. Anything that happens, that comes our way, we know that they are always there to help and support us”
Katherine Gormley, Plurenden Manor Farm, Business Insurance Customer, December 2023

Fudge Kitchen

“What I really like about NFU Mutual Ashford, Tenterden & Whitfield is the personal side. We know that we are able to pick up the phone and speak to somebody straight away that is going to listen and point us in the right direction. We are very happy with the relationship we have with the team.”
Sian Holt, Managing Director at Fudge Kitchen - June 2022, Business Insurance Customer, December 2023

Ed & Gemma Lovejoy 

“NFU Mutual Ashford, Tenterden & Whitfield were very prompt dealing with the claim. You contacted us initially and asked is there anything we can do. It’s that personal relationship. When we ring up, we’re actually dealing with someone that we know, that has been out to see us on the farm”.
Ed and Gemma Lovejoy, Partner, Lovejoy Farm Partnerships, Business Insurance Customer, December 2023

Grovewell 

“We’ve really got to know our designated account handler over the years, and value their support, confident that they always have our best interests at heart. They understand our business and can deal with our enquiries quickly and efficiently. We’re located near the Tenterden office, so we’re just a short drive away from the team should we require a face-to-face meeting. Our business has multiple risks, so we want to make sure that the cover is appropriate to support every eventuality and NFU Mutual help us to do so.”
Edward Boult, Director at Grovewell Garden Centres, Business Insurance Customer,  January 2024

Korker Sausages 

“We particularly like the face-to-face appointments, with our yearly check-ups and everything we have asked NFU Mutual Ashford, Tenterden & Whitfield to do has been done in a timely manner”.
India Hoad, Head of Sales & Marketing at Korker Sausages, Business Insurance Customer, January 2024

The West House 

“I wanted someone that understood the business. Understood the property. And this gives you a better feeling of security”
Graham Garrett, Owner & Head Chef, The West House, Business Insurance Customer, February 2024

Artisserie Patisserie

“We felt very comfortable and confident that if we do need anything, you are just within walking distance if I do have any problems.”
Chris Underwood, Founder and Chef at Artisserie Patisserie, Business Insurance Customer, February 2024