Let's talk about Life Cover and Protection

You can find details of the types of life event and cover changes you can make to your policy in the ‘Cover Details’ document for your respective policy.

Aviva can be contacted by email, post or phone:

Email: nfumutual@protection.aviva.com

By post:

Aviva Protection UK Limited,
PO Box 12010,
Harlow
CM 20 9LG

If there have been any changes please let us know by completing a web form.

If you bought a Life Cover or Protection policy after 1st August 2016 this will have been administered by Aviva (formerly AIG).

The person claiming should contact Aviva as soon as possible either by email, post and phone.

Email: claimsteam@protection.aviva.com

By post:

Aviva Protection UK Limited,
PO Box 12010,
Harlow
CM 20 9LG

If you bought a Life Cover or Protection policy before April 2016 this will have been administered by NFU Mutual.

The person claiming should contact NFU Mutual as soon as possible either by email, post or phone.

For critical illness claims, email: Life_CIC_Mailbox@nfumutual.co.uk

To notify us of the passing of a policyholder, email: Life_Claims_Mailbox@nfumutual.co.uk

By post:

Financial Services,
NFU Mutual,
Tiddington Road,
Stratford-upon-Avon,
Warwickshire,
CV37 7BJ