FESTIVE OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 28th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open.

FESTIVE OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 28th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open.


Thank you for opening a Select Pension with a single payment.

What happens next?

1. We’re now checking your application to see if we need any more information. If we do, we’ll email you to let you know. Normally this will be the next working day.
2. As soon as we’ve completed our checks and we’ve got everything we need, we’ll email you so that you can make the payment into this pension
3. Once we’ve received your payment, we’ll send you your plan confirmation

If there’s anything you need from us in the meantime, please call us on 0800 622323 or alternatively email DirectNewBusiness@nfumutual.co.uk.