FESTIVE SEASON OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 29th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open. Our out of hours claims service will be available to support emergency claims.

 

FESTIVE SEASON OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 29th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open. Our out of hours claims service will be available to support emergency claims.

 

North and East Down Agency - Newtownards

5-7 South Street, Newtownards, BT23 4JT

Call us: 9am-8pm
02891 814 218

Visit us: 9am-5pm

North and East Down Agency - Newtownards

5-7 South Street, Newtownards, BT23 4JT

About North and East Down Agency - Newtownards

Our team

Richard Law

Richard Law

Senior Agent

Having been attracted to the values and ethos of NFU Mutual, Richard has been a Partner at North and East Down agency since 2001. He strives to hep en…

Angela Steele

Angela Steele

Agent

Angela joined NFU Mutual North and East Down agency as a Partner in 2011 after working in a neighbouring agency for a previous 8 years. She's a gradua…

Justin Barr

Justin Barr

Agent

Justin can provide help on all NFU Mutual general insurance products and specialises in providing commercial insurance, both for farmers and other bus…

Richard Perrin

Richard Perrin

Agent

Since becoming a Partner in the agency in 2012 Richard has developed new and existing relationships with many customers who value the local profession…

Michaela Preston

Michaela Preston Cert CII

Agent

Michaela joined the agency in 2008 and in that time has built up excellent relationships with our clients. She deals with all of our general insurance…

Niamh Hall

Niamh Hall

Office Manager & Financial Services Co-Ordinator

As the Office Manager Niamh is responsible for the daily running of the office and managing the team within North and East Down agency to help ensure…

Catherine Clendenning

Catherine Clendenning

Customer Services Executive

Catherine can deal with your enquiries in relation to our range of motor & personal insurance products. You can also contact her with policy amendments, renewal enquiries or claims updates.

Hannah Whitla

Hannah Whitla

Insurance Sales Executive

Hannah has been with the agency for 7 years, after graduating with a BA Hons in Business Studies and working in financial services for a few years. Sh…

Shelley Martin

Shelley Martin

Customer Service Adviser & Financial Services Co-Ordinator

Shelley can deal with your enquiries in relation to a wide range of general insurance products, including personal lines as well as commercial. You ca…

Phillip Hipson branch photo

Philip Hipson

Customer Service Team Leader

Philip joined the agency at the end of 2018 and has over 7 years’ experience working in customer service. He enjoys getting to know customers and will…

Erin Hiles

Sales Executive

Erin joined North and East Down agency in April 2021. She enjoys getting to know our customers and is able to help you with any new or existing motor and personal policy queries.

Karen Martin

Karen Martin

Administration

Quietly working behind the scenes Karen is responsible for preparing your renewal paperwork and making sure you receive all your documentation which will start those meaningful conversations with the Agents and staff.

Kevin Acum CMIOSH

Health & Safety Consultant

Kevin works with North and East Down agency to guide their clients through the 'minefield' that health & safety law can be. Contact us and take the hassle out of health and safety management.

Uel Erwin

Financial Adviser

Uel is the NFU Mutual Financial Adviser within the North and East Down agency. He's here to share NFU Mutual’s wealth of knowledge, answer your questi…

Andrew Agnew

Non-Advised Sales Consultant

Andrew has worked for NFU Mutual for over 6 years doing various roles. He can help with investments, pensions and protection options on a non-advised…

Customer Support Centre

Out of Office Hours

For your convenience, our phone number continues to be answered by our Customer Support Centre colleagues from 5pm – 8pm weekdays and 9am – 12.30pm on…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

R Law, A F Steele, J Barr, R J Perrin & M Preston are an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.