FESTIVE SEASON OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 29th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open. Our out of hours claims service will be available to support emergency claims.

 

FESTIVE SEASON OPENING HOURS: Our contact centre Mutual Direct will be closed 25-26th December and 29th December & 1st January. If planning a visit to your local agency office please ring ahead to check that they are open. Our out of hours claims service will be available to support emergency claims.

 

Borders - Newtown St Boswells

Eildon House, Newtown St Boswells, TD6 0PP

Call us: 9am-8pm
01835 822 274

Visit us: 9am-5pm

Borders - Newtown St Boswells

Eildon House, Newtown St Boswells, TD6 0PP

About Borders - Newtown St Boswells

Our team

Richard Forsyth

Senior Agent & NFU Scotland Group Secretary

Richard began his NFU Mutual career with our Newtown St Boswells office in 2009, initially starting out as a Sales Executive before progressing on to…

Vicky Carmichael

Agent & NFU Scotland Secretary

Vicky is one of the longest serving members of staff, having started her career as an NFU Mutual Agent more than 25 years ago. She relocated to our of…

Rory Murray

Agent

Having initially joined the Newtown St Boswells office in 2009 as a Senior Account Executive, Rory quickly went on to become an Agent in 2013 and curr…

Leona Jackson

Agent & NFU Scotland Group Secretary

Leona is one of the longest serving members of our team having joined our Newtown St Boswells office in 2002 as a Customer Service Adviser. She later…

Geri Sanderson

Customer Service Adviser

Geri assists customers with their enquiries and provides quotes for motor, personal and equine insurance products. She is also a fully trained claims…

Nicola Renwick

Customer Service Adviser

Since joining the agency in 2009, Nicola has been pivotal in helping customers with any queries that they have about their policies, providing new cus…

Stacey Johnson

Customer Service Adviser

Stacey joined our Newtown St Boswells office in October 2023 and is on-hand to answer any queries you may have. She is fully licensed in all our motor…

Anna King

Customer Service Adviser

Anna works alongside Geri, Nicola, Stacey, and Imogen. She is currently going through the licensing process for our motor and personal products, and w…

Imogen Gillie

Customer Service Adviser

Imogen joined us in May 2024 and is based in our Newtown St Boswells office and is currently going through the licensing for our motor and personal in…

Olivia Stratford

Customer Service Adviser

Olivia joined the team in October 2024 and is based in our Newtown St Boswells office. She’s currently going through the licensing for NFU Mutual moto…

Louise Henderson

Sales / Account Manager

Louise joined the agency at the beginning of 2022 and is responsible for the day-to-day running of the sales team. She is currently going through the…

Jordan Rae

Sales Executive

Jordan joined the agency in 2020 as a Customers Service Adviser before making the switch to our sales team two years later. He is fully licensed in al…

Donna Clark

Sales & Marketing Executive

Donna joined the Newtown St Boswells team in the summer of 2018 and is responsible for developing NFU Mutual Borders agency’s presence throughout the…

Scott Hamilton

Customer Services Lead Co-Ordinator

Scott is one of the newer members of our team having joined our Newtown St Boswells office in July 2024. He is the main point of contact for financial…

Laura Silvers

Risk Management Executive

Laura assists both our Newtown St Boswells and Duns offices with sales of NFU Mutual Risk Management Services, including COSHH assessments, risk asses…

Out of Hours

Customer Support Centre

For your convenience our 01835 822 274 phone number continues to be answered by our Customer Support Centre colleagues in Glasgow once our office clos…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

R J S Forsyth, V L Carmichael, R A R Murray & L E Jackson is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.